Frequently Asked Questions

Everything you need to know about shopping with DeoDap

What are the standard delivery timelines for my order?

Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days across India.

How can I track the status of my shipment?

Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track it directly through the 'My Orders' section on our website.

What is DeoDap's return policy?

We offer a 7-day return policy for products that are damaged, defective, or different from what was ordered. Please ensure the item is in its original packaging with all tags intact.

Does DeoDap offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose to pay via UPI, Credit/Debit cards, or Net Banking for a faster checkout.

Can I cancel my order after it has been placed?

Orders can be cancelled as long as they have not been dispatched. Once the product is handed over to our courier partner, we cannot process a cancellation.

Are the products on DeoDap covered by a warranty?

Warranty terms vary by product category and brand. Please check the specific product description page for details regarding manufacturer warranty and coverage.